Driver Manager

Skyline Transportation, Inc. has an immediate opening for a Driver Manager.

Skyline Transportation, Inc. is seeking a forward-thinking problem solver to join our operations team.  We are looking to hire a dependable Driver Manager to support our drivers and ensure scheduled, timely delivery to customer locations.  Qualified candidates must be able to:Skyline Transportation, Inc. is seeking a forward-thinking problem solver to join our operations team.  We are looking to hire a dependable Driver Manager to support our drivers and ensure scheduled, timely delivery to customer locations.  Qualified candidates must be able to:

  • Provide excellent customer service in a professional and courteous manner
  • Maintain consistent, driver-focused communication with a positive attitude

Join a leader in the transportation industry!  Skyline is a well-respected, Knoxville-based truckload carrier serving the eastern United States with a fleet of 120 trucks.  Apply now to join a family-owned business that offers an exciting work environment, career satisfaction and competitive pay and benefits.

Basic Job Responsibilities: (include but not limited to)

  • Provide timely and clear dispatch of drivers.
  • Monitor any late or issue-laden shipments that affect customer expectations.
  • Use McLeod Transportation Management System and Omnitracs Hours of Service software to process and track customer orders.
  • Work with customer service and load planning to ensure on-time deliveries, order accuracy and customer satisfaction.
  • Work with operations and drivers to resolve any transportation issues.
  • Communicate with other shifts to create the optimum plan for drivers and customers.
  • Update customers’ websites to provide real time information regarding their shipments.
  • Other projects and tasks as assigned by the operations manager.

 

Preferred Qualifications

  • Solid work history.
  • Transportation or logistics experience is a plus.
  • Understanding and appreciation of drivers to increase driver retention and satisfaction.
  • Strong focus on customer service and driver support.
  • Organized, dependable and able to handle multiple tasks in a dynamic working environment.
  • Ability to confront matters of non-compliance with drivers and/or dispatchers in a professional manner.
  • Ability to communicate company policies and procedures verbally, and in writing, in a professional manner.

 

Required Qualifications

  • Excellent communication skills.
  • Excellent problem solving and analytical skills.
  • Ability to manage multiple tasks and prioritize time sensitive situations in a fast-paced environment.
  • Computer skills including Excel and Outlook required, other programs such as McLeod, Omnitracs, or Dossier are a plus.
  • Ability to navigate the internet and operate multiple company and customer-owned transportation systems and applications.
  • Must have professional phone skills and a clear speaking voice.
  • Regular, predictable, full attendance is an essential function of the job.

 

Skyline has been a family-owned company and leader in the transportation industry for more than 65 years. We offer great benefits to our employees including:

  • Competitive pay package
  • Medical, dental, vision and life insurance
  • Long and short term disability
  • Paid vacation and holidays

 

If you’re ready to be a part of something great, call us today at (865) 524-3661 x237.  Click here to apply for this position through Indeed.com.  Skyline is part of the Tennessee Drug-Free Workplace and is an equal opportunity employer.

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